1. WE DO NOT SELL FAKE!!! 2. Stocking: We can make sure most of all Chinese cigarettes are in stock, we can't make sure all the non-Chinese cigarettes(Korea, Japan, some english brands) in stock, if you want to order these cigarettes, please contact with me first! 3.How to Place an Order: (1) Add one item you want to order, add to cart, choose one payment and tell me the order number(via email or whatsapp)! (2) Contact me with Email or Whatsapp to place an order! 4. Payment: Chinese Payment(can get an 5-10% off): Alipay, WeChat Pay, UnionPay Non-Chinese Payment: Paypal, WISE, Union Western, Bank Transfter 5. Country of sale: Europe: United Kingdom, Ireland, Germany, France, Belgium, Luxembourg, Switzerland, Denmark, Netherlands, Portugal, Norway, Sweden, Finland, Italy, Spain, Czech, Poland, Austria, Ukraine, Greece, Turkey, Hungary North America: United States, Canada, Mexico Oceania: Australia, New Zealand Asia: Japan, Korea, Singapore, Indonesia, Vietnam, Thailand, Malaysia, Saudi Arabia, Kazakhstan, Israel South America: Brazil 6. Shipping: We only accept delivery after finishing payment, at least two cartons(can be different item) with a free shipping, when the shipping packages is online, we'll send you a checking number and you can check it on site www.17track.net! 7. Return: Our products is special and cannot be returned once shipped. 8. Exchange: Our products is special and cannot be exchange once shipped. 9. Refund: A full refund will be made only the packages are not delivered or still in China, No refunds will be given for other reasons!